Q: I want my closets transformed! How do I start?
A: You can begin by filling out our appointment request form, and someone will contact you shortly to set up your very own in-home consultation. If you just can't wait and want to begin visualizing your closet now, you can visit our options and accessories and make some choices on colors and styles so that you're ready for your design consultation! You can begin by filling out our appointment request form, and someone will contact you shortly to set up your very own in-home consultation. (Back to top)
Q: What is a "Raving Fan"?
A: We refer to our former customers as "Raving Fans". We do so because so many of our former customers have referred us to family and friends; they truly have become "fans" of Closet Works. You may already know a "Raving Fan." Just ask your designer to see their "Raving Fans" book to see if there's a former Closet Works customer in your neighborhood! (Back to top)
Q: Are your installers insured?
A: Our installation team is fully licensed and insured. We never use sub-contractors, and we have the utmost confidence in our installation team. (Back to top)
Q: How long have you been around?
A: Closet Works was founded in 1987 by our current President Mike Carson. Mike is actively involved with the daily operations of the company and takes great pride in creating "Raving Fans". (Back to top)
Q: Why should I choose Closet Works?
A: Closet Works offers a lifetime guarantee on all products we manufacture and install. We also offer an unequalled design guarantee that allows you to make adjustments to existing shelving and hanging configurations for up to 90 days after installation at no charge. We have over 20 years of experience designing closets in the Chicago area, and we're still going strong. Our employees love what they do and can't wait to share the gift of organization with you. (Back to top)
Q: Why shouldn't I just buy closet parts from a local home improvement store and put it together myself?
A: If you are considering installing closets yourself, it is important that you keep in mind the cost of purchasing the product, hauling components home and installing the product. Your time is valuable, and often the money that you saved to do-it-yourself is not nearly enough to justify your frustrations. (Back to top)
Q: Do you sell doors for the outside of my closet?
A: Many of our closet systems do include doors for the individual sections, but we do not sell a large door for the outside of your closet. If you are seeking this type of service, we have companies that we will happily recommend to you. (Back to top)
Q: Do you serve my town?
A: We serve the entire Chicago metro area, including Southeastern Wisconsin, and Northwestern Indiana. If you think you may not be included in our service area, just give us a call and we will let you know. If you are outside of the Chicago metro area, you can check the National Closet Group for a reputable company that services your market. (Back to top)
Q: Do you guarantee your materials?
A: Yes, we offer a lifetime guarantee on the products we manufacture and install. We also offer an unprecedented design guarantee that allows you to make minor design changes for up to 90 days after your installation at no charge.
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Q: Do you offer wire closet systems?
A: While many of our laminate systems include wire baskets, we currently do not offer a total wire storage system to the general public. We do have local area companies that we are able to recommend if this is the product you are seeking. (Back to top)
